What is your cancellation policy?
Budram Solutions Limited, believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy.
Cancellations will be considered only if the request is made within 24 hours of placing an order. However, the cancellation request will not be entertained if your orders have been charge and the shipping process has been initiated.
I changed my mind, can I get a refund?
Due to these items being very limited, we do not take returns for cash refunds. Store credit may be considered. ALL PACKAGES MUST INCLUDE ORIGINAL PACKAGING AND ORIGINAL LABELS. Items must be returned within 48 hours of the ship date received. Returned items must be unworn, unaltered and unwashed with all tags. Customers will assume 100% return shipping or direct delivery costs ($5 BZD within Belize City). Upon receipt and inspection of said goods we will issue you a store credit totaling the refund amount. ALL SALE ITEMS ARE FINAL. Please make sure that before you finalize your purchase, you have selected the correct size and color of your items. Budram Solutions Limited will not honor any claims attempted to be filed AFTER the indicated dates.
I need another size. Can I get an exchange?
We will allow an exchange for another size or color as long as the item is still in new condition. A request for an exchange must be made within 24 hrs after the package is received. The item MUST be in the same condition that it was received (unwashed and unworn) with ALL tags attached. We CANNOT exchange the item if it has been worn, washed, or damaged. Please contact us through email or phone if you would like an exchange so that we can hold the item for you. If you have already received the package, you must send us the item back to our P.O. Box Address with the return label attached (included in your original packaging or by downloading and printing this form). After we have received the package, we will contact you to confirm the details and have the exchanged item sent out.
Return your package to:
P.O. Box 424
Belmopan City, Belize